Operations Officer
LAST UPDATED 07 Apr 2022
4 active jobs

The role of operations officers today


Any business comprises many internal structures, each of which including its own set of responsibilities that aligns with company goals. An operations officer and manager alike work to maintain the processes and operations of a business. Such a finance job in Malta or elsewhere necessitate somebody who’s interested in many functions of an organisation and observes these through an analytical lens. If the inner workings of a business fascinate you, we invite you to read on to learn more about this job.

Typically, the operations officer or manager alike responds to the chief operations officer (COO) in reporting whether or not the operation of a business is running smoothly. They ensure that through efficient processes, employees are able to assist consumers and offer services accordingly. Should there be some issues regarding company operations, the officer, or manager would devise novel policies to address and resolve these.

Additionally, operations officers can help revise business structures through engaging in decision-making opportunities related to budget plans and goal setting. In smaller businesses, the operations officer usually also works to sell products or services. Overall, the operations officer and manager finance job can be one with great authority in ensuring the general health and safety of employees.


Duties and responsibilities of operations officers


Through the aforementioned responsibilities, operations officers aim to improve the efficiency of company operations. In turn, they also help increase sales and business profitability. Depending on the organisation, operations officers may perform general administrative duties. Other common duties and responsibilities include:

  • Assist the COO in developing company policies,
  • Ensure compliance within business operations,
  • Align business operations with set objectives and goals,
  • Plan and manage various projects,
  • Collaborate with teams from different departments on diverse needs,
  • Aligning operations budget plans with company profit-margins,
  • Improve present company procedures and making these more efficient,
  • Manage product requirements and analyse data, and
  • Ensure teams adhere to company policies.

Generally, the operations officer is a natural in managing diverse company policies and possess managerial skills to support internal teams and external clients. They typically have demonstrable work experience in similar management finance jobs.


Salary expectations 


The demand for operations officers is rapidly increasing, leading the career with fast-paced growth capabilities alongside impressive salary raises. The Castille Salary Survey is based on the average gross basic salary ranges we have seen offered in the local market over the last 12 months. This survey is updated quarterly, remaining representative of current market trends.  

For example, an operations officer expect a salary that ranges from €18,000 to €30,000 euros. For operations managers, salaries range from €35,000 to €65,000 euros. It is worth consulting with our salary survey for further insights into finance jobs in Malta. 

For a global perspective, it is worth keeping in mind that sources vary and are subject to change with time. Considering these variances, salaries for operations officer jobs consistently reflect an average salary ranging from $40,000 to $70,000 a year. These numbers vary according to level of experience, specialisation, and other associated living costs. 


Education and qualifications of operations officers


Operations officers and managers alike usually earn at least a bachelor’s degree in operations management, project management, business management, or another related discipline. As operations managers often display demonstrable work experience, they also earn a master’s degree in the aforementioned areas. It is a competitive field, meaning interested job applicants should be prepared to present their work experience and employment history.


Trending technologies and skill sets 


In managing various internal company structures, the operations officer requires a healthy balance of skills to effectively pursue their role. Trending technologies and skill sets include:

  • Software: operations officers use various software to conduct business operations management, including ProjectManager and SYSPRO.
  • Leadership skills: as operations officers grow with experience, they will improve their leadership capabilities to effectively oversee a wide array of teams and processes.
  • Interpersonal skills: when regularly collaborating with diverse teams, operations officers must be skilled communicators. This is also a significant skill to translate complex data analytics and present these to various stakeholders in an understandable manner.
  • Good business acumen: as this finance job in Malta or elsewhere aims to develop company operations, operations officers should keep up with workplace trends, especially those relevant to their specific industry.
  • Analytical: operations officers analyse business processes and strategise ways to improve these short- and long-term. They also work with software to produce valuable, data-driven insights.
  • Problem-solving skills: if for whatever reason an organisation isn’t running smoothly, operations officers must devise solutions to help make internal functions perform well.

From the above, it’s clear that the role of an operations officer and manager alike strikes a balance between hard, technical skills, and interpersonal ones. They must be strong critical thinkers to improve business processes and employ mathematical reasoning to support informative data.


Career prospects as an operations officer


As an operations officer and manager alike, duties and responsibilities expand to include coaching, policy recommendations, improving employee relations through team building, for example, and other leadership responsibilities. It’s an ever-evolving role that differs across various industries according to company requirements. As an integral member of a company, operations officers will continue to flourish in a competitive jobs market.

For jobseekers interested in pursuing a career path as an operations officer, individuals should work to gain valuable work experience in any preferred industry. Of course, if applicants are interested in specialising in a certain industry, they should look for finance jobs in these specific areas. A job such as this one requires demonstrable work experience, especially experience related to managerial roles and professions that work alongside internal operations. 


Begin your operations officer career today with Castille 


Now that you’ve critically assessed what working as an operations officer is about and whether it is right for you, you are able to kickstart your career in this ever-growing field. As technology and the workforce continues to rapidly advance, the role of an operations officer remains a career suitable for the long-haul.

Operations Manager
Operations Officer